Privacy policy

Last Updated: October 14, 2026

This Privacy Policy explains how ZINIZY ("we," "us," or "our") collects, uses, stores, and discloses personal information when you visit www.zinizy.com, make a purchase, use our services, or contact us (collectively, the "Services").

Please read this Privacy Policy carefully to understand how we handle your personal information.


1. Information We Collect

The personal information we collect depends on how you interact with our website and Services.

Information You Provide

We may collect:

  • Contact information, including your name, email address, telephone number, and address.
  • Order information, including billing and shipping addresses, purchased products, and payment confirmation details.
  • Customer account information used to create, maintain, and secure your account.
  • Customer service information you provide when contacting us about orders, returns, refunds, or other inquiries.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address and approximate location derived from it.
  • Browser, device, and operating system information.
  • Pages visited and interactions with our website.
  • Cookies and similar technical information.

Information from Service Providers

We may receive information from Shopify, payment processors, shipping providers, and other service providers involved in operating our store and fulfilling orders.

Payment information is processed through our payment service providers. ZINIZY does not need to receive or store complete payment card details to fulfill orders.


2. How We Use Your Personal Information

We use personal information to:

  • Process payments, manage orders, and arrange shipping.
  • Provide customer support and respond to inquiries.
  • Manage customer accounts, returns, exchanges, and refunds.
  • Send order confirmations, shipping notifications, and other service-related communications.
  • Maintain website security and prevent fraud.
  • Analyze website performance and improve our Services.
  • Send promotional communications where permitted by law and in accordance with your preferences.
  • Comply with applicable legal and regulatory obligations.

Where required by applicable law, we rely on an appropriate legal basis for processing, such as performance of a contract, compliance with legal obligations, legitimate interests, or your consent.


3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to support essential store functions, remember preferences, maintain security, and understand website performance.

Shopify and other service providers may use cookies or similar technologies in connection with the Services they provide.

Depending on the features and integrations enabled on our website, certain technologies may also support analytics or advertising.

Where required by law, we will request consent before using non-essential cookies or tracking technologies.

You can manage cookies through your browser settings and, where available, our website's privacy preference controls.

Blocking certain cookies may affect website functionality.

For information about Shopify cookies, please visit:

https://www.shopify.com/legal/cookies


4. How We Disclose Personal Information

We may disclose personal information to trusted third parties when reasonably necessary to operate our business and provide our Services.

These may include:

  • Shopify: To host and operate our online store and customer account services.
  • Payment processors: To process payments and related transactions.
  • Shipping and fulfillment providers: To prepare, dispatch, track, and deliver orders.
  • Technology and support providers: To maintain website functionality, security, analytics, and customer support.
  • Marketing service providers: Where applicable and permitted by law, to support authorized marketing activities.
  • Government or regulatory authorities: When disclosure is required by applicable law or lawful process.

We may also disclose information when you request or authorize us to do so, or when reasonably necessary to protect our legal rights and the security of our Services.

We do not disclose personal information to unrelated third parties for their independent purposes without an appropriate legal basis.

Certain disclosures or uses of tracking technologies may be classified as a "sale," "sharing," or targeted advertising under applicable privacy laws, even where no money is exchanged. Where such laws apply, we will provide the required notices and choices.


5. Marketing Communications

We may send promotional emails or other marketing communications where permitted by law.

You can unsubscribe from promotional emails at any time using the unsubscribe link included in those messages.

Unsubscribing from marketing communications will not prevent you from receiving essential transactional emails, including order confirmations, shipping updates, or customer service responses.

 

6. Data Security & Retention

We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

However, no method of electronic transmission or storage can guarantee complete security.

We retain personal information only for as long as reasonably necessary to provide our Services, maintain customer accounts, fulfill orders, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law.


7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Request a copy of your information or its transfer where applicable.
  • Object to or request restriction of certain processing activities.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain forms of targeted advertising, sale, or sharing of personal information where applicable.
  • Lodge a complaint with an appropriate data protection authority.

These rights may be subject to legal exceptions and verification requirements.

To exercise your rights, please contact help@zinizy.com.

We may request information reasonably necessary to verify your identity before processing a request.

We will respond within the timeframes required by applicable law.


8. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided us with personal information without the necessary authorization, please contact us so we can review the matter and take appropriate action.


9. International Data Transfers

ZINIZY operates from South Korea and serves customers internationally.

Your personal information may be transferred to, stored in, or processed in countries other than your country of residence, including countries where Shopify and our service providers operate.

Data protection laws in those countries may differ from those in your country.

Where required by applicable law, we will use appropriate safeguards for international transfers, including applicable adequacy arrangements or recognized contractual protections.


10. Third-Party Websites & Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of websites that we do not control.

We encourage you to review the privacy policies of third-party websites before providing personal information.


11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, Services, or applicable legal requirements.

Any updated version will be published on our website with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.


12. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact:

ZINIZY

Email: help@zinizy.com

Website: https://www.zinizy.com

ZINIZY is responsible for the processing of personal information described in this Privacy Policy, except where another organization acts as an independent controller under applicable law.